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Video duration: 263 seconds http://www.isc.com/ Test your knowledge on Call and Contact Center scheduling & workforce management (WFM) challenges, and the tools designed to help call center managers optimize WFM. Related: agent, call, center, contact, forecasting, hosted, management, scheduling, software, wfm, workforce Display Video Comments | Hide Video Comments | Add Comment |
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The Call and Contact Center Quiz Show! Posted by: iscwfm
Video duration: 263 seconds http://www.isc.com/ Test your knowledge on Call and Contact Center scheduling & workforce management (WFM) challenges, and the tools designed to help call center managers optimize WFM. Related: agent, call, center, contact, forecasting, hosted, management, scheduling, software, wfm, workforce Display Video Comments | Hide Video Comments | Add Comment |
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By: alejandr0sky. on 06 May 08, 05:11:39
niceeeeeee! we want to use this softwaree!